FAQs

General questions

How Would You Become A Know-It-All Without Asking Questions?
Here We Share The Answers To Your Most Frequently Asked Questions.

Know-it is designed to be flexible and work around you and your business. You can use Check-it, Chase-it and Collect-it independently, but we recommend making the most of these features together. 

Our partnership with Creditsafe helps to keep your business safer from fraud. Our credit reports are provided by Creditsafe and this feature is integrated within the Check-it area of the Know-it platform.

Yes, you can pay for Know-it on a month-to-month basis or you can pay annually and get 2 months usage of the platform completely free. You can pay monthly by a recurring credit card payment. You can also pay your annual subscription by credit card.

Know-it is absolutely free to sign-up! When new users sign-up they’ll get full access to Know-it for 30 days. Once those 30 days pass, users will move to our freemium model and will be able to purchase add-ons in the Know-it Marketplace.

To give our power users even more value we’ve also created the Know-it-all package!

This gives you everything included in the Freemium package as well as:

  • Five credit reports per month (worth £50)
  • Credit monitoring
  • Data insights
  • 20 Chase-it SMS

The Know-it-all package costs just £169.99 per month and includes over £210 worth of features every month!

See a full breakdown of our pricing here


Are you accountant? Get in touch to discuss a tailored solution!

When you sign up to the free 30-day trial of Know-it you can access all features of the platform. As part of the free trial, you will receive 1 free company credit with the option to purchase more if necessary. Certain features, for example, data insights, credit monitoring and additional credit reports are only available with paid versions of the platform and you will need to sign-up to the Know-it-all package or purchase add-ons to access them.

Find out more here
We always hope that our platform gives you a seamless credit management experience. However, if you do need help with your account please raise a ticket and our support team will solve the problem for you.
Know-it was created to save time and costs by removing the need to access multiple different platforms. It allows you to manage all your credit control functions, all in one place. Know-it completely automates your credit control process helping you to make credit decisions, effectively chase customers for payment, reduce your debtor days and increase cash flow all from one convenient platform.
Yes, Know-it is completely cloud-based so you can access your account anywhere and from any device.

Yes, we offer CSV file import functionality which allows you to synchronise your sales ledger if you don’t use Xero, Sage, QuickBooks or FreeAgent.

Yes, you can easily connect Know-it to Microsoft 365 in seconds allowing you to send Chase-it emails from your own mailbox.

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Know-it is free for the first 30 days!

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