Understanding the steps to the customer billing process is essential for running a successful business. Having a clear and easy to follow billing process will reduce the chance of errors which can cause complications and affect cash flow. Many businesses already understand the basic steps of the customer billing process but with technology and software, …

Improve Your Customer Billing Process In Just 4 Simple Steps Read More »

From social media to a positive and friendly approach to late payments, good customer engagement is essential to your business. Is a business really a business without your customers after all? In this blog, we go back to basics looking at how you can engage with your customers more. Social media If you haven’t already …

7 Tips For Good Customer Engagement Read More »

The 2020 coronavirus has caused disruption for businesses worldwide. With our “new normal” involving face masks, social distancing and self-isolation we can only wonder how this will affect our businesses in a post-pandemic world. In this blog, we discuss some ways to help your business recover from the pandemic and how to navigate into this …

Tips To Help Your Business Recover From The Covid-19 Pandemic Read More »

Pretty much all business functions now involve some digital element or another. Whether it’s credit control or shopping for your favourite products, you can be sure that there’s some involvement from technology. The rise in digital has also seen a rise in customer demand which leaves many businesses wondering how they can keep up with …

Meeting Customer Expectations In A Digital Age Read More »