The Know-it Blog

The Know-it Blog

The Know-it team

Dec 29, 2020

Your Guide To Successful International Debt Recovery

Your Guide To Successful International Debt Recovery

International debt recovery can be a challenging process for businesses.

It requires careful planning, effective communication, and a clear understanding of the legal and cultural nuances of the countries involved.

This guide provides a step-by-step approach to help businesses navigate the complexities of international debt recovery and increase your chances of successful recovery.

Perform Due Diligence

Before engaging in any business transaction, conduct thorough due diligence on potential international clients.

This includes researching their financial stability, running a business credit report, and reputation.

Use credit reports, trade references, and online resources to gather information.

Assessing the creditworthiness of clients beforehand can help you avoid potential risks!

Learn more about how to read a business credit report!

Clear Payment Terms and Agreements

Establish clear payment terms and conditions from the outset.

Include these terms in a written agreement or contract that is signed by both parties. Specify the payment due dates, currency, and any penalties or interest charges for late payments.

Ensure that the contract is legally binding and enforceable in both your country and the client’s jurisdiction.

Maintain Communication Channels

Maintain open lines of communication with your international clients throughout the business relationship.

Regularly check in to confirm the progress of the project or services rendered.

Promptly address any concerns or issues that arise, including late or missed payments.

Establishing a good rapport can encourage clients to resolve payment matters amicably.

Send Clear Invoices and Payment Reminders

Provide clear and detailed invoices to international clients, including all relevant information such as invoice number, due date, payment instructions, and contact details.

Consider including translations or providing invoices in the client’s native language for clarity.

Next, it’s vital that you send payment reminders as the due date approaches to ensure clients are aware of their obligations!

From time to time your payment date may come and go with no payment being made. In these cases you’ll need to follow up with a series of late payment chasers until payment is made.

Thankfully, Chase-it makes sending payment reminders and chasers easy by automatically sending emails, SMS and letters using your customisable schedule!

Seek Help From An International Commercial Debt Recovery Specialist

Recovering unpaid invoices from overseas can be tricky waters to navigate depending on the debtor, the case and the country your debtor is based in.

With cases where you don’t feel like you’re getting anywhere it’s time to call in support from an international commercial debt recovery specialist.

Recovering unpaid invoices from overseas is simple with Collect-it!

We’ve partnered with leading international commercial debt recovery specialists Darcey Quigley & Co which means all debt recovery cases actioned through Collect-it will be handled by them.

Why We’ve Chosen To Partner With Darcey Quigley & Co


Recovering international debts requires careful planning, effective communication, and a strategic approach.

By performing due diligence, establishing clear agreements, maintaining communication, and leveraging local expertise when necessary, businesses can increase their chances of successful debt recovery from abroad.

Automate Your Credit Control & Eliminate The Need For Debt Recovery

The key to helping eliminate the need for debt recovery is implementing a robust credit control process.

However, this can be very time consuming to set up and can sometimes be expensive.

Thankfully, this is no longer the case!

Know-it automates the complete credit control process, allowing you to credit check and monitor companies, automatically send payment reminders and chasers, collect overdue invoices and more, all in one place.

Get started for free and be a Know-it-all!

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Lynne is the Founder and CEO of Know-it!

She is a passionate, driven and forward-thinking entrepreneur determined to help resolve the late payment crisis gripping SMEs.

Having worked within the credit management industry for over 27 years and ran UK leading commercial debt recovery specialists Darcey Quigley & Co for over 16 years, Know-it was devleoped to make credit control more accessilble for SMEs to help them effectively mitigate credit risk, reduce debtor days and boost cashflow!

Connect with me on LinkedIn!

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